Today, everyone is familiar with “the cloud” but if you haven’t upgraded your utility billing software in the last 5 years, you may not have a cloud-based CIS. Here are 5 reasons why you should be using a cloud-based CIS....
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At OPUS21 we understand that it’s been hard to maintain excellent customer service through all the challenges of the last few years and we can help!...
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Utility billing can be a time consuming, repetitive task. Using these methods to save time on utility billing allows you to free up your staff to work on other projects. ...
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More and more utilities are choosing to use OPUS21 for some or all of their billing needs. Whether you're looking for help with cloud-based CIS, bill print and mail, e-billing, customer service, or an all in one solution, we can help....
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Once you’ve decided to outsource your utility billing, it’s important to find the right service provider. We’ve helped over 150 utility sites make the switch and believe these questions are key to finding the right provider. ...
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Transitioning your data from one utility billing platform to another can be a headache. If your current service provider isn’t meeting your expectations on these 5 key features, it might be time to make the switch:...
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Utility billing can be a key revenue driver for towns, villages, municipalities, and investor-owned utilities. Here are a few ways to reduce your utility billing costs and maximize your revenue....
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